FAQ

1. How do i order?
2. Are there any watermarks/logos of ManualMode.ca on the prints or licensed photos?
3. Can i print any photo at large print sizes?
4. Can i use a photo for free for non commercial use?
5. How long until i get my print and shipping info?
6. Who makes the prints?
7. Where is the shopping cart??? How do i make multiple orders?
8. Info about the prints and hanging options?
9. What is included with the order?
10. What happens if my print was damaged during shipping
11. Licensing an image



1. How to Order. This section shows you how to place an order and what to expect. Back to top

Ordering a print is quick and easy, first choose a gallery that interests you from the Galleries section at the top of the page, select an image and then at the bottom of the image you like, click on the Buy print / License Image link as shown below:

Then, at the ordering form, you will be presented with a thumbnail of the image you selected, information about the print sizes available for the image you chose and then a short form to fill out what size and type of print you want.

Your mailing address is necessary because i will have to calculate a shipping charge. Shipping can be done through Canada Post or Fedex. After submitting the form, you should see a thank you message appear. This means the email was successfully sent to me.

Once you submit the order, i will get back to you with a Paypal Invoice. once the invoice is paid, i will create the order and have the print sent to you.


2. Are there any watermarks or logos on the prints or licensed images? Back to top
No. The prints and licensed images will be delivered to you without watermarks or logos on them.


3. Can i print any photo at large print sizes? Back to top
No, print sizes vary because i have used multiple cameras and techniques to take my photos. My standard camera resolution allow for maximum photo quality at 12x18" and can be enlarged with very good results up to 24x36". If it is a shot on medium format film, i can print those images up to 40x60". However some of my digital shots were taken as a stitched mosaic, which you will see in each gallery at the bottom section "Panoramas/Large Prints". Some of these images are over 300 megapixels and can be printed up to 120" wide.


4. Can i use a photo for free for non commercial use? Back to top
Please contact me for more info on this. In many cases i have allowed my photos to be used for non commercial events but i would like to know how it is being used and for how long.



5. How long until i get my print and shipping info? Back to top
For poster prints, they can be printed within 2 business days and then shipped out. Acrylic and Metal prints can take up to 8 days to print and then they are shipped out. Fine art prints can be done within 2-4 days before being shipped.

Shipping in Canada is a flat rate of $8.50 to most areas and $20 to remote areas (including Yukon, Nunavut, Northwest Territories)
The print shop delivers (through Fedex) throughout Canada and the shipping cost and time varies on your postal code. After submitting an order you will receive an invoice and the exact shipping cost based on your postal code.
Shipping to Toronto, Montreal, Ottawa can be done within 1 business day.
Shipping to Vancouver, Calgary, Edmonton, Saksatoon, Winnipeg, Prince Edward Island, Nova Scotia, Quebec can take up to 3 business days.
Shipping to other places in British Columbia, Manitoba, Saskatoon, Saskatchewan, Newfoundland & Labrador can take between 5-10 business days.
Shipping to Yukon, Nunavut, Northwest Territories can take between 7-12 days.
You can find the shipping time for Canada from the print shop's website here.

Shipping in the U.S.
Shipping to the U.S. is a flat rate of $9.99 USD and takes between 2-4 business days. Shipping to Alaska can take between 7-10 busines days.

You can find the shipping time for the U.S. from the print shop's website here.

Shipping to other countries?

Yes, we do ship to other countries wherever possible. Please contact me with your address information so i can get back to you with a shipping cost and time estimate.



6. Who makes the prints? Back to top
The prints are made by PosterJack.ca. For years i have printed my artwork at PosterJack.ca and i have been very happy with the results, they have an excellent reputation for their quality and customer service and I have never had any issues wth them, which is why i chose PosterJack for printing my art.


7. Where is the shopping cart??? How do i make multiple orders? Back to top
At this time, i apologize for the lack of a shopping cart. I created and maintain this website all by myself, and one of the next things I will add to this website when i get time is a shopping cart. If you want to order multiple images, please submit multiple individual orders and i will have all of them shipped in one shipmentfor one shipping charge.
Or you can click on the images you want, quote the Photo ID and add them in an email or in the message box in the order form. For any order placed with multiple Photo IDs, i will group the shipping and only charge you for one shipping. Thank you for your patience! Sorry! :(



8. Info about the prints and hanging options?? Back to top
Fine Art Print option will get your chosen photo printed on Hahnemühle Photo Rag, accepted by many professionals as the world's best fine art paper. To learn more about this type of print, please visit the print shop's description of fine art prints.

Canvas Print are 100% cotton, 450gsm and manufactured in Montreal, Canada. To learn more about this type of print, please visit the print shop's description of canvas prints.

Metal Print My favorite type of print! Your chosen photo is printed on a brushed aluminium plate sandwiching a plate of polystryrene with another aluminium plate. Please note that metal prints shine best in a bright room. To learn more about this type of print, please visit the print shop's description of metal prints.

Acrylic Print will make your chosen photo stand out with bright vivid colors on 99.9 optically-pure acrylic. The backside is protected with a white board. To learn more about this type of print, please visit the print shop's description of acrylic prints.

Hanging Options for Acrylic and Metal prints only

You can choose two types of hanging options for Acrylic and Metal prints:
 
Float mount: $39.99
 
Easel mount: $ 7.99 (available only for sizes less than 12x18).

9. What is included with the order? Back to top
Your order will have your print safely packaged, hanging accessories if you selected any, a signed certificate of authenticity and a small gift :)

10. What happens if my print was damaged during shipping? Back to top
All orders are insured, if your print was damaged before during the shipping phase, please contact me as soon as possible and i will arrange for another shipment.

11. Licensing an image Back to top
If you need to license an image, follow the first point in this FAQ and select "I want to license this image instead". Licensing depends on what type of media, location, size in pixels or inches, where and how long will it be used. I dont put the licensing fees on this website which is why i would expect you to give me more details in the comment box when requesting an order/license and i will get back to you.



 





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